Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carlos Menendez

Carlos Menendez

March 28, 2025

5  out of  5
rating by Carlos Menendez
"Great experience with Ana! She me with everything! 100% recommend! She always answers all my questions and is always there for help"
Profile photo of Dawn Bower

Dawn Bower

March 28, 2025

5  out of  5
rating by Dawn Bower
"Rick and his staff are the best! If you're looking for great advice on protecting your assets, I encourage you to give them a call. They are a family owned business with deep roots in the AV. You'll find integrity, knowledge, and, of course, a good neighbor!"
Profile photo of Daniel Bruce

Daniel Bruce

March 26, 2025

5  out of  5
rating by Daniel Bruce
"Haven’t dealt much with the rest of the agency but Cori is a rockstar who always manages to answer any of my questions or queries. Highly recommended."
Profile photo of Peter Arciga

Peter Arciga

March 24, 2025

5  out of  5
rating by Peter Arciga
"Cori is always great and patient when receiving payment. She is also very aware of when my policy is going to change and notifies me in advance."
Profile photo of Jesus Tapia

Jesus Tapia

March 19, 2025

5  out of  5
rating by Jesus Tapia
"I never leave reviews but just wanted to thank Ana for always being there for me every time I had a question about my policies, she's very knowledgeable and always gives me clear and honest options . She's a people's person and I recommend to visit or call her for your insurance needs and she'll guide you and make it simple for you."
We responded:
"Hello Jesus, Thank you for taking the time to leave us a review. We are happy to hear that you had a good experience with Ana. Many of our customers agree with you as do we. Ana is knowledgeable and honest. Thats really wat makes her a people person. I am sure she will appreciate knowing that your first review was because of her hard work. Please let us know if there is anything else we can assist you with. Have a good day. "
Profile photo of Maria Calderon

Maria Calderon

March 6, 2025

5  out of  5
rating by Maria Calderon
"Insurance can be tough to understand, but Ana Ortiz made it easy, she's very knowledgeable and took time to explain my coverage and pricing in a way that made sense to me. Highly recommend, she's my go to insurance gal!"
We responded:
"Hello Maria, Thank you for leaving us a 5 Star Review. We agree that Ana is knowledgeable and down to earth. We are glad to hear that you had a good experience with her. Please let us know if there is anything else we can do for you. Have a good day."
Profile photo of Teo Castelo

Teo Castelo

March 5, 2025

5  out of  5
rating by Teo Castelo
"Ana Ortiz provided excellent customer service. She was patient, w knowledgeable , and answer all my questions. I would recommend this State Farm Branch(Palmdale, CA). Ask for Ana..!!"
We responded:
"Hello Teo, Thank you for leaving us a 5 Star Review. We are glad to hear that you had a good experience with our Office Manager Ana. She is a customer favorite. Please let us know if there is anything else we can do for you. Have a good day."
Profile photo of Kainani Gonzalez

Kainani Gonzalez

March 2, 2025

5  out of  5
rating by Kainani Gonzalez
"My experience thus far as a newly insured, young adult has been very informative and reassuring. Ana Ortiz has been very easy to contact and accommodating to myself as someone with an unpredictable schedule. I'm excited to continue forward this State Farm branch. :)"
We responded:
"Hello Kainani, Thank you for leaving us a 5 Star Review. We are glad to hear that you are able to get in contact with Ana, even with your hectic schedule. We try to have someone always available during regular business hours. We even stagger out Team Members Lunches, so someone is available to assist customers. Please let us know if there is anything else we can do for you. Have a good day."
Profile photo of Mayra Dominguez

Mayra Dominguez

February 28, 2025

5  out of  5
rating by Mayra Dominguez
"We have been with Rick for years now and anytime I have a question any of his staff members are able to help they are always helpful and respectful the kind of service you want."
We responded:
"Hello Mayra, Thank you for leaving us a Positive Review. It has been a pleasure having you as a customer. I am happy to hear that you have had a positive experience with our Team Members. Our Team Member Janai remembers a very positive interaction with you. Please let us know if there is anything else we can do for you. Have a great day."
Profile photo of Princess Ward

Princess Ward

February 28, 2025

5  out of  5
rating by Princess Ward
"Cori is awesome and always helpful!! The best service is the AV!"
We responded:
"Hi Princess Thank you so much for the great review! We’re so glad to hear that Cori has been helpful and provided excellent service. We truly appreciate your feedback and are always here to assist you! Have a great day. "
Profile photo of Ana Hernandez

Ana Hernandez

February 28, 2025

5  out of  5
rating by Ana Hernandez
"Thank you so much Ana for all of your help today and always with all of my policies. You are always so sweet and helpful. Definitely highly recommend you and this office!! You guys are AWESOME!!!"
We responded:
"Hi Ana, Thank you so much for your kind words and the wonderful recommendation! We’re thrilled to hear that you’ve had such positive experiences with our team. It’s always our goal to provide helpful and friendly service, and we truly appreciate your support. If you ever need anything, we’re here for you! Have a good day. "
Profile photo of Catrina A

Catrina A

February 28, 2025

5  out of  5
rating by Catrina A
"Five star customer service. Someone is always there to give you the time you need and deserve to answer your questions/concerns."
We responded:
"Hi Catrina, Thank you so much for the 5-star review! We’re so glad to hear that you’ve had a positive experience with our team. We’re always here to give you the time and attention you deserve, and we truly appreciate your kind words. If you ever need anything, feel free to reach out! Have a good day. "
Profile photo of barbara Lutz

barbara Lutz

February 28, 2025

5  out of  5
rating by barbara Lutz
"Rick Cabrera is the most amazing State Farm agent. He is always there for us whenever we need help. Unfortunately, we have had several claims the past couple of years, and he has made the process easy for us. I highly recommend him as an agent. His office and staff are wonderful too. They are never too busy to answer questions you have, whether it is Auto or Home Insurance question."
We responded:
"Hi Barbara, Thank you so much for the wonderful review! I’m so glad to hear that we’ve been able to make the claims process easier for you. It’s always our goal to provide outstanding service, and I’m happy to know you’ve had positive experiences with both myself and the team. We truly appreciate your trust and recommendation, and we’re always here to help with any questions you may have. Have a good day. "
Profile photo of Debbie

Debbie

February 28, 2025

5  out of  5
rating by Debbie
"I am so happy with the customer service and helpfulness. They are very patient and helpful Thank you"
We responded:
"Hi Debbie, Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the customer service and that our team was able to assist you patiently and helpfully. We truly appreciate your feedback, and if you ever need anything, don’t hesitate to reach out! Have a good day. "
Profile photo of Isaac Virgil

Isaac Virgil

February 28, 2025

5  out of  5
rating by Isaac Virgil
"Robert is hands down the best State Farm agent I’ve worked with. He made getting auto insurance simple and stress-free, and he actually took the time to explain my coverage instead of just selling me a policy. He also walked me through my life insurance options in a way that made sense, which I really appreciated. He’s always quick to respond and super helpful whenever I have questions. If you’re looking for an insurance agent who genuinely cares, Robert is the one to call!"
We responded:
"Hi Isaac, Thank you so much for the glowing review! We’re thrilled to hear that Robert was able to make your experience stress-free and helpful. It’s always our goal to provide clear, thoughtful guidance, and we’re so happy to know that Robert’s approach made a positive impact. We truly appreciate your kind words and are here for you whenever you need us! Have a great day."
Profile photo of Inocencio Cruz

Inocencio Cruz

February 27, 2025

5  out of  5
rating by Inocencio Cruz
"Hello… On January 31, we walked into State Farm feeling stressed about an issue with our Farmers auto insurance. From the moment we arrived, Sir Robert D. welcomed us and asked how he could assist. We explained our situation, and he took the time to thoroughly walk us through State Farm’s auto policy options. Within less than an hour, not only did we secure our new auto policy, but we also added life insurance—something we had previously inquired about with Farmers but never received clear answers on. Sir Robert D. made the entire process seamless and stress-free. While we hope State Farm brings back renters insurance in the future, we are beyond happy with our decision to switch. As we walked out, we couldn’t help but ask ourselves, Why didn’t we choose State Farm from the beginning? Thanks to Robert’s exceptional service, we are truly one happy camper!"
We responded:
"Hi Inocencio, Thank you so much for sharing your experience with us! We’re thrilled to hear that Robert was able to assist you and make the process of switching to State Farm seamless and stress-free. It’s great to know you’re happy with your new auto and life insurance policies. We truly appreciate your kind words, and we’re so glad you chose State Farm. If there’s anything else we can help you with, don’t hesitate to reach out! Have a good day. "
Profile photo of Maria Lopez

Maria Lopez

February 19, 2025

5  out of  5
rating by Maria Lopez
"Robert is a fantastic State Farm agent who truly cares about his clients. He made the process of setting up my auto and life insurance easy and stress-free, taking the time to answer all my questions. I highly recommend him to anyone looking for reliable coverage and great customer service!"
We responded:
"Maria, We appreciate the kind review. I am glad my team and I were able to get you started with your auto and life insurance. Our office thrives on recommendations from our customers. If you need further assistance, please don’t hesitate to call, or visit our office! Have a good day. "
Profile photo of Amanda Squier

Amanda Squier

February 15, 2025

5  out of  5
rating by Amanda Squier
"Robert is the best insurance agent I’ve worked with! He made the process of getting auto insurance simple and took the time to explain my life insurance options. If your looking for great service and someone who actually listens, he’s the one to call!"
We responded:
"Amanda, We're so glad to hear that Robert made the process of getting auto insurance simple and took the time to explain your life insurance options. We truly appreciate your recommendation and are always here to provide the best service and support. Robert will be happy to hear that you had such a great experience! Feel free to reach out anytime you need assistance! Have a good day. "
Profile photo of Desiree Lopez

Desiree Lopez

February 15, 2025

5  out of  5
rating by Desiree Lopez
"Robert is an awesome State Farm agent! He made getting auto insurance super easy and helped me understand my life insurance options without any pressure. If you’re looking for someone who actually cares, he’s the guy to call!"
We responded:
"Desiree, Thank you for leaving us a positive review. We’re thrilled to hear that Robert made the process easy for you and provided clear guidance on your life insurance options. We truly appreciate your kind words and recommendation. It’s always our goal to offer helpful and caring service to our clients, and Robert will be so happy to hear your feedback! Please let us know if there is anything else that we can assist you with. Have a good day."
Profile photo of McKayla Valencia

McKayla Valencia

February 15, 2025

5  out of  5
rating by McKayla Valencia
"Robert is a great State Farm agent! He made the whole process of getting auto insurance super easy and took the time to actually explain everything instead of just throwing numbers at me. I also got a life insurance policy through him, and I feel a lot better knowing my family is covered. He’s always quick to respond and really seems to care about his clients. If you’re looking for an insurance agent who actually listens and helps, Robert is definitely the guy to call!"
We responded:
"McKayla, We're so glad to hear that Robert made the process easy for you and took the time to explain everything clearly. It’s wonderful to know that you feel confident about your family’s coverage through the life insurance policy. We truly appreciate your recommendation, and we're always here to help with any of your insurance needs. Robert will be thrilled to hear your kind words! Have a great day. "
Profile photo of Selene Day

Selene Day

February 15, 2025

5  out of  5
rating by Selene Day
"Ana es una excelente agente de seguros. Me ayudó a conseguir un seguro de auto sin complicaciones y explicó muy bien mis opciones de seguro de vida. Si buscas alguien que realmente se preocupe por sus clientes, ella es la persona indicada!"
We responded:
"¡Muchas gracias por tus amables palabras, Selene! Nos alegra mucho saber que Ana pudo ayudarte a conseguir el seguro de auto adecuado y explicarte claramente tus opciones de seguro de vida. Agradecemos sinceramente tu recomendación y siempre estaremos aquí para ayudarte con cualquier necesidad de seguro que tengas. ¡Nuestro objetivo es siempre brindar el mejor servicio a nuestros clientes! "
Profile photo of Neech BK

Neech BK

February 7, 2025

5  out of  5
rating by Neech BK
"I love how transparent he is and very much relatable, he’s the best. If you have any questions, they will all be answered. He’s diligent and very knowledgeable with his line of work. if you need an agent, ask for ROBERT he’s the one.☝️"
Profile photo of Rub Reg

Rub Reg

February 5, 2025

5  out of  5
rating by Rub Reg
"Robert was very kind and helpful! He was able to explain very clearly some upcoming changes to my insurance plan? It’s team members like Robert that make businesses thrive! Thank you 👍🏼"
Profile photo of Stephen Behra

Stephen Behra

February 4, 2025

5  out of  5
rating by Stephen Behra
"So very helpful. Thank you"
Profile photo of Cynthia Perez

Cynthia Perez

February 4, 2025

5  out of  5
rating by Cynthia Perez
"Robert was very helpful and professional"
We responded:
"Hello Cynthia, Thank you for Leaving out Agency a review. We are glad to hear that you had a good experience with Robert. Please let us know if there is anything we can do to help you with your Insurance needs. Thank you for being a valued State Farm Customer. Have a good day. "